Terms of Service

These terms are an agreement between you and Voroxi Group LLC, which operates PressUp ("we", "us"). By creating an account or using PressUp, you agree to them. If you use PressUp for a business, you agree on its behalf.

What PressUp does

PressUp builds a website from your description, lets you change it by chat, and hosts it once you publish it. PressUp uses AI to write and design your site. AI can make mistakes, so check your site before you publish it, especially facts such as prices, phone numbers, opening hours and claims about your business.

Your account

Keep your sign-in details to yourself; you're responsible for what happens in your account. You must be at least 18, or the age of majority where you live, to use PressUp.

Your content

Your site's words, photos and details stay yours. You give us permission to store, process, copy and display them, and to send them to the companies that help us run PressUp, as far as we need to provide PressUp to you. This permission ends when you delete your content or your account, apart from copies in backups, which are overwritten after a limited time.

You're responsible for what you put on your site. You confirm that you have the right to use the photos, text, names and logos you give us, and that what your site says about your business is true.

Images that PressUp makes for your site are illustrations. They don't show your actual business, work, premises, staff or customers, and you shouldn't present them as if they do.

Your visitors and their enquiries

If your site collects enquiries, you're responsible for how you use them and for following the laws that apply to you, including telling your visitors how you use their information. Our Privacy Policy explains how we handle them.

Text alerts

If you turn on text alerts for a site, PressUp texts the mobile number you give about each new enquiry to that site, and each booking a customer makes on it, from PressUp's own number. How often depends on how many enquiries and bookings arrive, at most 50 a day for a site. Each text uses credits, as the Pricing page shows. Message and data rates may apply. Reply STOP to any of the texts to stop them, or HELP for help, or turn them off in your dashboard. Texts depend on mobile carriers, which aren't liable for delayed or undelivered messages, and an enquiry or booking is never only in a text: it's always in your enquiries or bookings too. Agreeing to texts isn't a condition of any purchase.

What you can't do

Don't use PressUp to:

break the law, or help anyone else break it;
publish content that infringes someone else's rights, or that is deceptive, defamatory, hateful, harassing or sexually explicit;
impersonate a person or business, or collect passwords or payment details under false pretences;
send spam, spread malware, or attack or overload PressUp or anyone else's systems;
get around plan limits, or copy or resell PressUp.

We may remove content or suspend a site or an account that breaks these rules. Where we reasonably can, we'll tell you why first.

Plans, credits and payments

PressUp has a free plan and paid plans. The Pricing page shows what each plan includes, its price, and how many credits each action uses. We'll tell you before we change a plan you're paying for.

Credits. Some actions use credits, such as changing your site by chat, making an image, building a new site or checking a business name with a state. The free credits a new account starts with are for one account per person: an account made by someone who already had them starts without them. Credits that come with a plan are added at the start of each billing period and don't carry over to the next one. Credits you buy don't expire while your account is open. When you run out, those actions pause until you have more credits. Credits have no cash value and can't be transferred.
Storage. Each plan includes an amount of storage for your photos and images. You can add more on a paid plan.
Add-ons. On a paid plan you can add monthly extras, such as support and maintenance, blog posts or an SEO check-up. An add-on joins your plan's subscription: you pay for the rest of the current billing period when you add it, then with each renewal. Removing one takes what's left of the period off your next payment. Add-ons end when your paid plan ends. What an add-on changes on your site, such as blog posts or search fixes, is saved as a draft and only goes live when you publish it, so please check it first.
Subscriptions. Paid plans renew automatically until you cancel them, which you can do at any time from PressUp. Your plan continues until the end of the period you've paid for, then your account goes back to the free plan.
When a paid plan ends. When your paid plan ends, because you cancelled it or because a payment couldn't be collected after our payment provider has tried again, all of your sites go offline at that moment. We email you three days before a cancelled plan ends, and again when your sites go offline. Your sites and what you published are kept, so you can publish them again: all of them on a paid plan, or one site at a time on its free PressUp address on the free plan. While you're on the free plan, your own domains don't show your sites.
Payments. Payments are handled by Stripe. Prices don't include taxes unless we say so. Except where the law requires otherwise, payments aren't refundable.

Taking payments from your customers

On Pro, your site can take payments from your customers, such as orders, deposits and subscriptions.

Your own Stripe account. Your customers' payments go to a Stripe account in your business's name, which you open through PressUp. When you open it, you accept Stripe's Connected Account Agreement, which applies between you and Stripe as well as these terms. Stripe decides whether to approve your account, may ask you for more details, and pays your money out to you.
You're the seller. Your customers buy from your business, not from PressUp. You're responsible for what you sell, your prices and descriptions, delivering what you sell, your refund and cancellation terms, and the taxes on your sales.
Fees. PressUp doesn't take a fee from your customers' payments. Stripe charges its own fees to your Stripe account.
Refunds, disputes and chargebacks. You handle them, in PressUp or in your Stripe account. Refunds and disputed payments come out of your Stripe account, and Stripe may charge a fee for a dispute.
What PressUp does, and doesn't. PressUp shows what you sell on your site, sends your customers to Stripe's checkout page to pay for it or for an invoice you sent them, and records what Stripe tells us about each payment, refund and subscription. Card details go to Stripe and never reach PressUp. We don't hold your money or decide your payouts, and we're not responsible for Stripe's service or for a payment Stripe declines, holds or reverses.
If your Pro plan ends. New checkouts and subscription signups stop. Payments already made are still recorded, refunds still work, and subscriptions your customers already have continue in your Stripe account until they're cancelled.
Records. We keep a record of your customers' payments, refunds and subscriptions. If your account holds these records, closing it goes through our support, so nothing still in progress is lost.

Domains

Your site gets a free PressUp address. If you connect your own domain, you must own it or have permission to use it.

On a paid plan, you can also buy a domain through PressUp:

It's yours. We register it with Namecheap, Inc., an accredited domain registrar, in the name and with the contact details you give us, which must be accurate. Namecheap's domain registration agreement applies to it as well as these terms. Your details are kept private in public domain records where the registry allows it.
Price and renewal. You pay the price shown for the first year. After that, the domain renews for a year at a time, charged to your card shortly before it expires, at the renewal price shown on the Domains page, until you turn renewal off there. If a renewal payment doesn't go through, we email you and try again each day until the domain expires.
Refunds. If we can't register a domain after you've paid for it, we give your payment back. Once a domain is registered, what you paid for it isn't refundable.
Leaving. The domain stays yours if your plan ends or you stop using PressUp. To move it to another registrar, contact us and we'll help.

Business filings

When you ask PressUp to file for your business, our filing partner, Palm, files it with the state from the details you give, which must be accurate. You pay the state's fee and our fee when you order. If the filing doesn't go through, we give your payment back. We file what you give us and don't give legal or tax advice.

Your first year of yearly compliance is included. From a year after the state accepts your business, it renews each year at the price shown when you ordered, charged to your card, until you turn renewal off in your checklist. We email you a month before each renewal. If a renewal payment doesn't go through, we email you and try again each day for two weeks, after which the service ends. When it ends, your business's yearly state filings are yours to make. The state's own fees aren't included: while yearly compliance lasts, our filing partner makes your business's yearly state filings, such as its annual report, and the state's fee for each is charged to the same card when the filing comes due, after we email you the amount and the day it will be charged. If that payment doesn't go through, we email you and try again each day for a week. If it still can't be charged, your yearly compliance ends then, and that filing and later ones are yours to make. Except where the law requires otherwise, a renewal or state fee that has been charged isn't refundable.

If you choose our registered agent, it's paid for with your filing and then with each renewal. We send you what it receives for your business. When your renewal ends, the agent resigns with the state, and you must name a new registered agent before then.

Ending

You can stop using PressUp and delete your account at any time from the Account page. We may end or suspend your access if you seriously or repeatedly break these terms, or if we have to by law. If we stop offering PressUp altogether, we'll give you reasonable notice first.

Our responsibility

We work hard to keep PressUp and your site online and working, but we provide PressUp "as is" and can't promise it will always be available, error-free or suitable for a particular purpose. To the extent the law allows, we're not liable for indirect or consequential losses, such as lost profits, lost business or lost data. Our total liability to you is limited to the greater of what you paid us in the 12 months before the claim and US$100.

You agree to cover our reasonable costs if a claim is brought against us because of your content or your breach of these terms.

Law and disputes

These terms are governed by the laws of the State of Texas and the United States. Any dispute will be decided in the state or federal courts located in Texas, unless the law where you live gives you the right to bring it elsewhere.

Changes

We may update these terms. If a change is significant, we'll let you know by email or in PressUp before it takes effect. If you keep using PressUp after that, the new terms apply.

Contact

Questions about these terms? Write to us at [email protected].