1. Small business ideas
  2. United States
  3. Illinois
  4. Errand service
Home services No experienceRepeat customersFlexible hours

How to start an errand service business in Illinois

Everything you need: what it costs, what you can make, what Illinois asks for, and every step from your first idea to your tenth customer.

To start$395–1.5kLean to full setup
Per month$2.5k–8kOnce established
Profit margin65–80%After car costs, fuel and insurance
First customer1–3 weeksFrom today
DifficultyNo special skills; reliability is everything
From homeYesOr you go to them
01Is it right for you?

A good fit if you're dependable, friendly and like being on the move

Busy parents, professionals and older neighbors all have errands they can't get to: groceries, pharmacy pickups, returns, dry cleaning and post office runs. With a reliable car and a phone you can start this week, and happy clients book you again and again.

You'll like it if

  • You're reliable and on time
  • You enjoy driving around town
  • You're patient and kind with older clients
  • You like a different day every day

Think twice if

  • You don't have a dependable car
  • Traffic and parking stress you out
  • You'd rather not carry heavy bags
  • You want to work from a desk
02What it costs

From $395 to start

Start lean with the essentials and upgrade as customers come, or set up fully from day one.

Total to start$395
WhatCost
Bags and cartInsulated grocery bags, plus a folding hand truck in the full figure $25
Insurance, first three monthsGeneral liability, plus commercial auto in the full figure $135
Website and marketingWebsite, domain and business cards $85
Registering your businessThe state's fee to form an LLC in Illinois $150
Total$395

Once you're running: about $65 a month, plus about 20% of what you earn. Insurance and your website every month, plus driving costs on every errand: fuel, wear and car insurance.

03What you can make

Work out your own numbers

Move the sliders to match your plans. The chart shows a first year that builds up as word gets around.

$13$120
160
$0$260

Typical in Illinois: $25–$60 per errand, 8–30 errands a week once established.

Revenue a month—
Profit a month—
Pays back in—
Your first yearTotal: —
Money inCosts
Side hustle$500–1.3k

5–10 errands a week

Full-time, on your own$2.5k–4.5k

20–30 errands a week

With a helper$5k–8k

A second driver takes some routes

04Step by step

11 steps to your first customers

Each step says what it costs and how long it takes. Most owners get through them in a few weeks.

  1. 1

    Choose your services and area

    1–2 days Free

    Decide what you'll do, such as groceries, pharmacy pickups, returns and post office runs, and how far you'll drive.

    • Your list of errands
    • Your service area
    • Check local errand prices
  2. 2

    Choose your name

    1 day Free

    Pick a friendly name that says what you do. Make sure no one in Illinois has it.

    • 3–5 name ideas
    • Check no one else uses it
    • Check the domain
    Get name ideas, then check yours with IllinoisFind a name
  3. 3

    Form your LLC in Illinois

    1–2 weeks $150 state fee

    An LLC keeps your personal savings separate from the business. You file Articles of Organization with the Illinois Secretary of State.

    • Articles of Organization
    • A registered agent
    • An operating agreement
    PressUp can file your LLC with the state for youForm your LLC
  4. 4

    Get your EIN

    Same day Free

    The IRS's tax number for your business. You'll need it for a business bank account.

    • Apply online with the IRS
    • Open a business bank account
    Apply for it along with your LLC filingAdd your EIN
  5. 5

    Sort out sales tax in Illinois

    1–3 days Free

    Illinois's sales tax is 6.25%, and cities and counties add their own. Ask the Illinois Department of Revenue whether what you sell is taxable.

    • Check if your services are taxable
    • Register for sales tax if needed
    • Set money aside for income tax
  6. 6

    Get insured

    1–2 days Quotes are free

    Insurance protects you if something goes wrong on a job. Get quotes from two or three insurers.

    • General liability
    • Commercial auto, or business use on your car policy
  7. 7

    Get your gear

    1 day $25–96

    Insulated bags keep groceries cold, and a folding cart saves your back on big orders.

    • Insulated grocery bags
    • Folding hand truck
    • A clean, tidy car
  8. 8

    Set your prices

    1 day Free

    Charge per errand or by the hour, with a minimum per booking and extra for long drives. See the prices below.

    • Single errand and grocery run prices
    • A booking minimum
    • Monthly plans for regulars
  9. 9

    Put your business online

    1 day Included

    Let clients see what you do, your prices and your area, and book an errand in a few taps.

    • Website with your prices
    • Online booking
    • Google Business Profile
    PressUp websites can take free online bookingsBuild your website
  10. 10

    Get your first clients

    1–3 weeks Free

    Neighbors, busy parents and families of older people are your first clients. Trust spreads by word of mouth.

    • Neighborhood groups
    • Senior centers and churches
    • Ask every client for a review
    Ask your customers for reviews by email with PressUpSee how
  11. 11

    Keep track as you grow

    Ongoing Included

    Keep each client's preferences, addresses and receipts in one place, and track your miles for taxes.

    • Client list and preferences
    • Receipts for every purchase
    • Mileage log
    Keep your customers and invoices in one place with PressUpSee how
05Licenses in IL

What Illinois asks for

Registering, taxes, and what this business needs. Check the details with each authority: rules change.

Articles of Organization (LLC)

Registers your business with the state.

The Illinois Secretary of State$150once

Annual report

Keeps your LLC in good standing with the state.

The Illinois Secretary of State$75a year

Employer Identification Number (EIN)

Your business's tax number, for banking and taxes.

IRSFree

Sales tax registration

Only if what you sell is taxable where you are: ask the state.

The Illinois Department of RevenueFree

Helping seniors at home

Some states make in-home helpers for older people register. Florida, for example, registers homemaker and companion services, even one-person ones.

Your state health or aging agencyVaries
06Equipment

What to buy first

Buy the "must haves" to start. Add the rest when customers pay for them.

Insulated grocery bagsKeep cold and frozen food cold
$14–$51Must have
Folding hand truckFor heavy orders and stairs
$49–$133Later
Business cardsLeave one with every new client
$10Later
07Pricing

3 packages that sell

Simple choices make it easy to say yes. Most customers pick the middle one.

Single errand

$35 per visit · Up to 1 hour, one stop
  • Pickup or drop-off
  • Pharmacy, returns, post office
  • Text when it's done

Grocery run

$45 per visit · About 1–1.5 hours
  • Shopping from your list
  • Cold items kept cold
  • Put away on request

Weekly helper

$160 per month · One errand a week
  • Same day each week
  • Groceries or a set of stops
  • Priority booking
Grocery run prices in IllinoisTypical: $30–$60
Average $45
$0$20$40$60$80
08First customers

How to get your first customers

You don't need an ad budget. These work for new owners almost everywhere.

Neighborhood groups

Nextdoor and local Facebook groups are where neighbors ask for help.

Free

Senior centers and churches

Older people and their families look for someone they can trust. Leave cards and offer a first errand.

Partnership

Google Business Profile

People search for errand help near them. A free profile with reviews puts you on the map.

Free

Weekly plans

A set errand each week turns one-off clients into regulars.

Repeat income

Online booking

Let clients book an errand any time, without a phone call.

With PressUp bookings

Reviews

Ask every client for a review. Trust is what they're buying.

With PressUp Reviews
09Your first 30 days

A month from now, you could be open

Week 1

Set up

  • Choose your services and area
  • Register your business
  • Get insurance quotes
Week 2

Get ready

  • Buy bags and a cart
  • Set your prices
  • Start a mileage log
Week 3

Go live

  • Website with booking
  • Google Business Profile
  • Post in neighborhood groups
Week 4

First clients

  • Aim for 10 errands
  • Offer weekly plans
  • Ask for reviews
10Questions

Common questions

Do I need a license to run errands in Illinois?

Usually there's no special license for errands. You'll register your business. Some states register in-home helpers for older people, and driving people (not just things) can have its own rules, so check before you offer it.

Does my car insurance cover errands for pay?

Not always. Personal policies may not cover driving for business. Ask your insurer about business use, or get commercial auto insurance.

How do I handle clients' money?

Add what you buy to the client's bill with the receipt, or have them pay the store directly. Never keep clients' cards or passwords.

Should I charge per errand or by the hour?

Both work. Per-errand prices are simpler for clients; hourly rates suit long or many-stop days. Set a minimum per booking and charge for long drives.

Can I start part-time?

Yes. Many errand runners start with evenings, weekends or school hours, then add regular clients.

Ready to start your errand service business?

PressUp helps you name it, form your LLC in Illinois, and build a website that takes bookings.