1. Small business ideas
  2. Canada
  3. Errand service
Home services No experienceRepeat customersFlexible hours

How to start an errand service business in Canada

Everything you need: what it costs, what you can make, what Canada asks for, and every step from your first idea to your tenth customer.

The prices and costs in this guide are estimates for Canada: researched US figures converted to Canadian dollars by price levels. Registration fees and taxes are Canada's own.

To startCA$490–1.8kLean to full setup
Per monthCA$3k–9.5kOnce established
Profit margin65–80%After car costs, fuel and insurance
First customer1–3 weeksFrom today
DifficultyNo special skills; reliability is everything
From homeYesOr you go to them
01Is it right for you?

A good fit if you're dependable, friendly and like being on the move

Busy parents, professionals and older neighbors all have errands they can't get to: groceries, pharmacy pickups, returns, dry cleaning and post office runs. With a reliable car and a phone you can start this week, and happy clients book you again and again.

You'll like it if

  • You're reliable and on time
  • You enjoy driving around town
  • You're patient and kind with older clients
  • You like a different day every day

Think twice if

  • You don't have a dependable car
  • Traffic and parking stress you out
  • You'd rather not carry heavy bags
  • You want to work from a desk
02What it costs

From CA$490 to start

Start lean with the essentials and upgrade as customers come, or set up fully from day one.

Total to startCA$490
WhatCost
Bags and cartInsulated grocery bags, plus a folding hand truck in the full figure CA$30
Insurance, first three monthsGeneral liability, plus commercial auto in the full figure CA$160
Website and marketingWebsite, domain and business cards CA$100
Registering your businessFree as a sole trader; more to form a company CA$200
TotalCA$490

Once you're running: about CA$75 a month, plus about 20% of what you earn. Insurance and your website every month, plus driving costs on every errand: fuel, wear and car insurance.

03What you can make

Work out your own numbers

Move the sliders to match your plans. The chart shows a first year that builds up as word gets around.

CA$15CA$140
160
CA$0CA$300

Typical in Canada: CA$30–CA$70 per errand, 8–30 errands a week once established.

Revenue a month—
Profit a month—
Pays back in—
Your first yearTotal: —
Money inCosts
Side hustleCA$600–1.6k

5–10 errands a week

Full-time, on your ownCA$3k–5.4k

20–30 errands a week

With a helperCA$6k–9.5k

A second driver takes some routes

04Step by step

11 steps to your first customers

Each step says what it costs and how long it takes. Most owners get through them in a few weeks.

  1. 1

    Choose your services and area

    1–2 days Free

    Decide what you'll do, such as groceries, pharmacy pickups, returns and post office runs, and how far you'll drive.

    • Your list of errands
    • Your service area
    • Check local errand prices
  2. 2

    Choose your name

    1 day Free

    Pick a friendly name that says what you do. Make sure no one in Canada has it.

    • 3–5 name ideas
    • Check no one else uses it
    • Check the domain
    Get name ideas for your businessFind a name
  3. 3

    Register your business in Canada

    1 day to 2 weeks CA$200

    Most owners start as a sole proprietor and register a business name with their province; incorporating costs more and keeps business debts separate.

    • Incorporate federally: CA$200
  4. 4

    Get your Business Number (BN)

    1–5 days Free

    Your business's tax number from Canada Revenue Agency, for taxes and banking.

    • Register with Canada Revenue Agency
    • Open a business bank account
  5. 5

    Sort out GST/HST

    1–3 days Free

    You must register for GST/HST once your sales pass CA$30,000 a year.

    • Know when to register for GST/HST
    • Keep records of income and costs
    • Set money aside for income tax
  6. 6

    Get insured

    1–2 days Quotes are free

    Insurance protects you if something goes wrong on a job. Get quotes from two or three insurers.

    • General liability
    • Commercial auto, or business use on your car policy
  7. 7

    Get your gear

    1 day CA$30–110

    Insulated bags keep groceries cold, and a folding cart saves your back on big orders.

    • Insulated grocery bags
    • Folding hand truck
    • A clean, tidy car
  8. 8

    Set your prices

    1 day Free

    Charge per errand or by the hour, with a minimum per booking and extra for long drives. See the prices below.

    • Single errand and grocery run prices
    • A booking minimum
    • Monthly plans for regulars
  9. 9

    Put your business online

    1 day Included

    Let clients see what you do, your prices and your area, and book an errand in a few taps.

    • Website with your prices
    • Online booking
    • Google Business Profile
    PressUp websites can take free online bookingsBuild your website
  10. 10

    Get your first clients

    1–3 weeks Free

    Neighbors, busy parents and families of older people are your first clients. Trust spreads by word of mouth.

    • Neighborhood groups
    • Senior centers and churches
    • Ask every client for a review
    Ask your customers for reviews by email with PressUpSee how
  11. 11

    Keep track as you grow

    Ongoing Included

    Keep each client's preferences, addresses and receipts in one place, and track your miles for taxes.

    • Client list and preferences
    • Receipts for every purchase
    • Mileage log
    Keep your customers and invoices in one place with PressUpSee how
05Licenses in Canada

What Canada asks for

Registering, taxes, and what this business needs. Check the details with each authority: rules change.

Incorporate federally

Filed online. You then register the corporation in each province or territory where it does business, for that place's fee.

Corporations CanadaCA$200once

Business Number (BN)

Your business's tax number, for banking and taxes.

Canada Revenue AgencyFree
06Equipment

What to buy first

Buy the "must haves" to start. Add the rest when customers pay for them.

Insulated grocery bagsKeep cold and frozen food cold
CA$17–CA$60Must have
Folding hand truckFor heavy orders and stairs
CA$60–CA$160Later
Business cardsLeave one with every new client
CA$12Later
07Pricing

3 packages that sell

Simple choices make it easy to say yes. Most customers pick the middle one.

Single errand

CA$40 per visit · Up to 1 hour, one stop
  • Pickup or drop-off
  • Pharmacy, returns, post office
  • Text when it's done

Grocery run

CA$55 per visit · About 1–1.5 hours
  • Shopping from your list
  • Cold items kept cold
  • Put away on request

Weekly helper

CA$190 per month · One errand a week
  • Same day each week
  • Groceries or a set of stops
  • Priority booking
Grocery run prices in CanadaTypical: CA$35–CA$70
Average CA$55
CA$0CA$25CA$50CA$70CA$95
08First customers

How to get your first customers

You don't need an ad budget. These work for new owners almost everywhere.

Neighborhood groups

Nextdoor and local Facebook groups are where neighbors ask for help.

Free

Senior centers and churches

Older people and their families look for someone they can trust. Leave cards and offer a first errand.

Partnership

Google Business Profile

People search for errand help near them. A free profile with reviews puts you on the map.

Free

Weekly plans

A set errand each week turns one-off clients into regulars.

Repeat income

Online booking

Let clients book an errand any time, without a phone call.

With PressUp bookings

Reviews

Ask every client for a review. Trust is what they're buying.

With PressUp Reviews
09Your first 30 days

A month from now, you could be open

Week 1

Set up

  • Choose your services and area
  • Register your business
  • Get insurance quotes
Week 2

Get ready

  • Buy bags and a cart
  • Set your prices
  • Start a mileage log
Week 3

Go live

  • Website with booking
  • Google Business Profile
  • Post in neighborhood groups
Week 4

First clients

  • Aim for 10 errands
  • Offer weekly plans
  • Ask for reviews
10Questions

Common questions

Do I need a license to run errands in Canada?

Usually there's no special license for errands. You'll register your business. Some states register in-home helpers for older people, and driving people (not just things) can have its own rules, so check before you offer it.

Does my car insurance cover errands for pay?

Not always. Personal policies may not cover driving for business. Ask your insurer about business use, or get commercial auto insurance.

How do I handle clients' money?

Add what you buy to the client's bill with the receipt, or have them pay the store directly. Never keep clients' cards or passwords.

Should I charge per errand or by the hour?

Both work. Per-errand prices are simpler for clients; hourly rates suit long or many-stop days. Set a minimum per booking and charge for long drives.

Can I start part-time?

Yes. Many errand runners start with evenings, weekends or school hours, then add regular clients.

Ready to start your errand service business?

Describe it in a sentence. PressUp helps you name it, register it and put it online.