1. Small business ideas
  2. Australia
  3. Victoria
  4. Senior companion care
Care and education Repeat customersFlexible hoursLicense needed

How to start a senior companion care business in Victoria

Everything you need: what it costs, what you can make, what Victoria asks for, and every step from your first idea to your tenth customer.

The prices and costs in this guide are estimates for Australia: researched US figures converted to Australian dollars by price levels. Registration fees and taxes are Australia's own.

To startA$961–1.9kLean to full setup
Per monthA$5.2k–17kOnce established
Profit margin75–90%After insurance, fuel and card fees
First customer2–6 weeksFrom today
DifficultyKindness matters more than experience
From homeYesOr you go to them
01Is it right for you?

A good fit if you're caring, patient and dependable

Companion care is non-medical help for older adults who want to stay in their own homes: conversation, meals, errands, rides and a friendly check-in. Families often book the same hours every week, and the need is growing as the population ages.

You'll like it if

  • You're patient, warm and a good listener
  • You're reliable: families count on you showing up
  • You have a clean driving record and a car
  • You'd find helping someone stay at home meaningful

Think twice if

  • You'd rather not handle sensitive family situations
  • You can't commit to regular weekly hours
  • You want to give medical or hands-on care without the right license
  • Losing clients you've grown close to would be very hard
02What it costs

From A$961 to start

Start lean with the essentials and upgrade as customers come, or set up fully from day one.

Total to startA$961
WhatCost
InsuranceFirst year of general and professional liability, plus a bond A$730
Background checkA check on yourself that families can see A$70
First aid and CPR courseAdult first aid, CPR and AED A$100
Registering your businessFree as a sole trader; more to form a company A$47
Cards and flyersFor senior centers, churches and doctors' offices A$14
TotalA$961

Once you're running: about A$85 a month, plus about 10% of what you earn. Insurance and phone every month, plus fuel and card fees for each hour of care.

03What you can make

Work out your own numbers

Move the sliders to match your plans. The chart shows a first year that builds up as word gets around.

A$15A$120
160
A$0A$340

Typical in Victoria: A$30–A$60 per hour, 10–40 hours a week once established.

Revenue a month—
Profit a month—
Pays back in—
Your first yearTotal: —
Money inCosts
Side hustleA$1.8k–2.8k

10–15 hours a week

Full-time, on your ownA$5.2k–7.2k

30–40 hours a week with a few regular clients

Small agencyA$7.2k–17k

Caregivers you hire, where your state allows

04Step by step

11 steps to your first customers

Each step says what it costs and how long it takes. Most owners get through them in a few weeks.

  1. 1

    Check your state's rules first

    1–2 weeks Free

    Some states register or license even one-person companion businesses, and many require background screening. Find out what Victoria asks before you take a client.

    • Companion versus personal care rules
    • Registration or license
    • Background screening
  2. 2

    Check the demand near you

    2–3 days Free

    See which home care agencies serve your area and what they charge. Many have minimum visit lengths that leave room for a flexible independent companion.

    • Search "companion care near me"
    • Note agencies and their rates
    • Talk to a senior center
  3. 3

    Choose your name

    1 day Free

    Pick a warm, trustworthy name. Some states don't allow words like "health" or "nursing" for companion services. Make sure no one in Victoria already uses it.

    • 3–5 name ideas
    • Check your state's naming rules
    • Check the domain
    Get name ideas for your businessFind a name
  4. 4

    Register your business in Victoria

    1 day to 2 weeks A$47–A$636

    Register a business name if you trade under one other than your own; a company with ASIC costs more and keeps business debts separate.

    • Register your business name: A$47
    • Register a company: A$636
  5. 5

    Get your Australian Business Number (ABN)

    1–5 days Free

    Your business's tax number from Australian Business Register, for taxes and banking.

    • Register with Australian Business Register
    • Open a business bank account
  6. 6

    Sort out GST

    1–3 days Free

    You must register for GST once your sales pass A$75,000 a year. The rate is 10%.

    • Know when to register for GST
    • Keep records of income and costs
    • Set money aside for income tax
  7. 7

    Get insured

    1–2 days Quotes are free

    Insurance protects you if something goes wrong on a job. Get quotes from two or three insurers.

    • General liability
    • Professional liability
    • A fidelity bond
    • Business use of your car
  8. 8

    Get checked and trained

    1–2 weeks A$170

    Families are trusting you with someone they love. A background check and a first aid and CPR course are the minimum; dementia awareness training helps too.

    • Background check
    • First aid, CPR and AED course
    • Dementia awareness
  9. 9

    Set your rates and services

    1 day Free

    Charge by the hour with a minimum visit, and list clearly what you do and don't do. Regular weekly visits work best for everyone. See the prices below.

    • Hourly rate and minimum visit
    • What's included
    • Weekend and holiday rates
  10. 10

    Put your business online

    1 day Included

    Adult children often search for care from far away. A site with your story, services, rates and reviews helps them choose you.

    • Website with your services
    • A way to book a free visit
    • Google Business Profile
    Describe your business and PressUp builds your websiteBuild your website
  11. 11

    Get your first clients

    2–6 weeks Up to A$220

    Senior centers, churches, doctors' offices and elder law attorneys all meet families who need help. One trusted client often leads to their friends.

    • Senior centers and churches
    • Doctors and care managers
    • Ask every family for a review
    Ask your customers for reviews by email with PressUpSee how
05Licenses in VIC

What Victoria asks for

Registering, taxes, and what this business needs. Check the details with each authority: rules change.

Register your business name

Not needed if you trade under your own first name and surname. Registering for three years costs less per year.

ASICA$47a year

Register a company

For a proprietary company with share capital. A company also pays a yearly review fee.

ASICA$636once

Australian Business Number (ABN)

Your business's tax number, for banking and taxes.

Australian Business RegisterFree

Know the limits of companion care

Hands-on help with bathing, dressing or toileting is personal care and usually needs a higher license than companionship.

Your state or national care regulatorVaries
06Equipment

What to buy first

Buy the "must haves" to start. Add the rest when customers pay for them.

Background checkOn yourself, to show families
A$45–A$140Must have
First aid and CPR courseAdult first aid, CPR and AED
A$100Must have
Business cardsFor senior centers and doctors
A$14–A$35Later
07Pricing

3 packages that sell

Simple choices make it easy to say yes. Most customers pick the middle one.

Hourly companion care

A$45 per hour · Minimum of a few hours
  • Company and conversation
  • Light meals and tidying
  • Errands and appointments

Half-day visit

A$170 per visit · 4 hours
  • Lunch together
  • An outing or errands
  • A note for the family

Regular weekly care

A$2,050 per month · Three 4-hour visits a week
  • The same companion every time
  • Set days and times
  • Monthly update for the family
Companion care, per hour in VictoriaTypical: A$35–A$65
Average A$50
A$0A$20A$45A$65A$85
08First customers

How to get your first customers

You don't need an ad budget. These work for new owners almost everywhere.

Google Business Profile

Families search "companion care near me". Reviews from other families matter more than anything.

Free

Senior centers and churches

Offer a free talk or volunteer. People hire someone they've met.

Partnership

Doctors and care managers

Geriatric care managers, discharge planners and elder law attorneys refer families every week.

Partnership

Reviews

Ask families to share how you've helped. Trust is the whole business.

With PressUp Reviews

Regular weekly visits

A set schedule helps your clients feel secure and keeps your income steady.

Repeat income
09Your first 30 days

A month from now, you could be open

Week 1

Set up

  • Check your state's rules
  • Register your business
  • Buy insurance
Week 2

Get ready

  • Get a background check
  • Take first aid and CPR
  • Write your service agreement
Week 3

Go live

  • Website with your services
  • Google Business Profile
  • Visit senior centers
Week 4

First clients

  • Offer free meet-and-greet visits
  • Aim for 2 or 3 regular clients
  • Ask for reviews
10Questions

Common questions

Do I need a license for companion care in Victoria?

It depends on your state. Some states register or license even one-person companion businesses, others only license agencies that give hands-on personal care. Check with your state health or social services department before taking clients.

What's the difference between companion care and personal care?

Companion care is company, meals, light housework, errands and rides. Personal care is hands-on help with bathing, dressing or toileting, which usually needs more training and a different license.

Does Medicare pay for companion care?

Usually not. Most families pay privately, and some use long-term care insurance or veterans' benefits. Ask families how they plan to pay at the first visit.

Can I start part-time?

Yes. Many companions start with one or two regular clients a few days a week and grow from referrals.

Ready to start your senior companion care business?

Describe it in a sentence. PressUp helps you name it, register it and put it online.